![]() For setup: Mobile data connection required for Virgin Mobile customers. Virgin Fibre customers can use the Connect app on up to 7 devices at any one time and benefit from Virgin Media's WiFi hotspots whilst out and about. Virgin Fibre customers: the app will work on a device where setup has been completed using My Virgin Media account details. Virgin Mobile customers: the app will work on a device where a Virgin Mobile SIM is present and setup has been completed. Virgin Media Connect app: Requires compatible iOS/Android mobile or tablet. There are over 600,000 members in our gang, all ready to help and share handy tips on getting the most from our services. Watch handy step-by-step videos to help you install new Hubs, WiFi Pods and Virgin TV boxes. Ready and waiting in the app, we’ve put together a list of commonly asked questions we think you’ll find handy – covering topics like setting up the Hub, how to make the most of the Connect app and way more. Got guests over? Forget faffing with long passwords – just share your WiFi using the QR code in the Connect app.Ĭreate a separate WiFi network for visitorsĪ super-easy way to get your guests online without sharing your password – keeping your home network secure and private. Restart the Hub with a few taps from the comfort of your sofa.Ĭhange your WiFi settings including passwords and your WiFi network name. ![]() Ready to take control of your WiFi? Here’s a closer look at what the awesome Connect app can do…Įven more things you can do with the Connect app… ![]() Whether you’re upstairs or downstairs, our WiFi Pods adapt to how and when you use WiFi, and automatically tackle issues before you need to.ĭownload the free Connect app for iOS devicesĭownload the free Connect app for Android devices This means if you don’t get download speeds of at least 30Mbps in every room, you can bag up to 3 WiFi Pods, on us – and if that still doesn’t do the trick, we’ll pop £100 credit on your next bill. tIt’s backed up by our signal-boosting mesh WiFi Pods (if needed) and Intelligent WiFi service – at no extra cost with Gig1 Fibre Broadband and our Volt packages. That’s the fastest WiFi guarantee of any major provider. Not sure which Hub you’ve got? Have a peek at the sticker on the bottom or check through the Connect app.Īnd don’t forget, our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. When it comes to WiFi analysis, there are comprehensive solutions for Windows and Mac computers, such as NetSpot, which can build a comprehensive heatmap of your network and tell you everything you need to know about WiFi activity in your area.The app’s available to everyone with a Hub 3, 4 or 5. But how can you tell which channel that is? The answer is simple: you download and use a WiFi analysis tool. The solution is to use a WiFi channel with the least amount of traffic. ![]() When too many WiFi hotspots broadcast on the same channel, traffic congestions may occur, and data packets may get lost, leading to connection drops and poor speeds. ![]() The WiFi radio spectrum is divided into several channels. But the proliferation of WiFi hotspots also has some negatives. In many ways, it’s great news that wireless Internet access is becoming more accessible. If you live in a larger city, it’s already almost impossible to escape the WiFi signal, and, according to the Wireless Broadband Alliance, total public WiFi hotspots will grow sevenfold from 2015 to 2023, from 64.2 million in 2015 to 432.5 million by 2023. Why Do You Need to Use a WiFi Analyzer App? ![]()
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